Refund policy
30-Day Risk-Free Trial
Try Ivy for 30 days at home. Not satisfied? Get a full refund—no hassle.
Easy Returns
Contact us within 30 days of delivery, to receive a prepaid return label.
Full Refund
Get a full refund once we receive the item in original condition.
We're Here to Help
Our support team is available 7 days a week for any questions.
Terms
Product must be returned in original packaging with all accessories. Damage from misuse is not covered.